The girl and I went out for lunch yesterday. It was partly a celebration of her selling a car on ebay and partly due to neither of us wanting to cook.
Bromsgrove until recently has been a town of pub food and curry houses. Yes there's Pizza Hut but unless you're 12 you don't really want to eat there do you?
So the arrival of a Prezzo and Pizza Express brought big smiles to both of our faces (this coupled with an offer in the Times for 2-4-1 at Pizza Express).
Yesterday we were off there. The restuarant had been open a week so it smelt and looked lovely. However, with doors being left open it was a cold environment. The food was scrummy and really filling and the service whilst a little over familar wasn't bad.
Then the desert came. We always go for their coffee and pud option. It tasted wonderful. I had a latte instead of the regular espresso and it was good. Both of us had smiles on our faces!
The bill however, changed this...we were over charged for the pizzas (both were costed in instead of one)...we were over charged for the coffee (and when we spoke to the waiter he told us we should have known this would happen)...then we asked to see the manager and she didn't bother coming over.
We left without giving a tip and went to a nearby shop. Girl was on edge and decided we should return. A brief discussion later and we each had a voucher in our hands for a free pizza and glass of wine.
I believe in challenging poor service...sometimes you walk away feeling you shouldn't have bothered but on this time we had a result...
I'm now deciding what to have next time
